Privacy
Your personal data is used to operate and improve JOYHUB. It is never sold to third parties.
JOYHUB Trust Center
Your connection.
Your control.
How JOYHUB protects your information and puts you in control.
Compliance representation
EU GDPR RepEuropean Union representation
UK GDPR RepUnited Kingdom representation
DSA RepDigital Services Act representationTrust Highlights
Transparency
We publish how information is collected, used, and shared in readable language.
User Control
Edit your profile, manage notifications, delete content, request data, or delete your account.
Community Safety
Harassment, non-consensual content, impersonation, and fraud are prohibited.
Why JOYHUB
JOYHUBTypical Adult PlatformSmart toy control, AI companion, and community in one app
Personal data is never sold to third parties
Third-party toy brands integrate at no cost
Full privacy documentation is publicly available
Community standards are built around consent
Operates under GDPR and CCPA frameworks
What We Use
Information we use
Email address, username, date of birth
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Why we use it
Account creation, management, and 18+ age verification.
Information we use
Gender, interests, preferences, sexual orientation
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Why we use it
Personalizing your experience. These fields are optional, and you choose what to share.
Information we use
Device information, IP address, log data
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Why we use it
Platform stability, unusual activity detection, and technical issue resolution.
Information we use
Photos, videos, text, and comments you post
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Why we use it
Displaying your content as you have chosen to share it.
Information we use
Cookies and usage data
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Why we use it
Platform usage analytics and feature improvement.
Information we use
Communications with support
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Why we use it
Responding to your requests and resolving account or platform issues.
What Happens When...
You update your optional profile information.
Typical platforms
Treat interests, preferences, or sexual orientation as data for profiling and advertising.
What JOYHUB does
Uses optional fields only to personalize your JOYHUB experience. They are never shared with advertisers.
Your device datashows unusual activity.
Typical platforms
Collect device and log data with unclear explanations or broad profiling purposes.
What JOYHUB does
Uses device information, IP address, and log data for platform stability, unusual activity detection, and technical issue resolution.
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You want to remove content you’ve shared.
Typical platforms
Retain content indefinitely and make deletion difficult.
What JOYHUB does
Lets you delete uploaded audio and video content through account settings.
You connect a smart toy.
Typical platforms
Require a separate brand app for every device, fragmenting data across multiple platforms.
What JOYHUB does
Supports compatible smart toy brands inside JOYHUB, with no separate brand app needed.
What we don't do.
We don't sell your personal data.
Your information is never sold to third parties, regardless of location.
We don't make your profile public without your action.
Your account is visible through what you choose to share.
We don't use optional profile fields beyond personalization.
Optional preferences are not shared with advertisers or used outside the platform.
We don't hide marketing controls.
Unsubscribe in any marketing email or through app notification settings.
We don't share data unless necessary.
Service providers are contractually bound to use it only for services provided to JOYHUB.
FAQ
A limited number of authorized personnel may access account information when necessary for support, security, or legal compliance. For specifics on AI Lover interaction data handling, see the full Privacy Policy.
No. JOYHUB does not sell your personal information to third parties.
Other users see what you choose to make visible: your username, profile information, and content posted publicly. Optional fields such as sexual orientation stay within the platform.
Yes. Delete your account at any time through account settings. This action is irreversible, and saved information cannot be recovered.
Users in the EU, EEA, and UK have additional rights under GDPR, including access, correction, deletion, portability, and the right to lodge a complaint with a local data protection authority.
Email support@mailjoyhub.net to submit a data access request.
